Viewing the Item Search Ratio Report

Tracking and reporting for Item Search Ratio Report the begins at the time the report option is enabled. It must be enabled by OpenText Cloud Support Services (CSS).

Note: Tracking missed GTINs occurs only when the option is turned on. If the option is turned off, tracking stops. No history of tracking is available before the option is turned on or after the option is turned off.

This section is organized as follows:

“Overview for Retailers�

“Overview for Vendors�

“Accessing the Item Search Ratio Report�

You can filter the data and also save the data as a CSV text file that can be copied to another application such as MS Excel.

To filter or copy the data from the report, see:

“Filtering an Item Search Ratio Report List�

“Copying Report Data to a Table�

Overview for Retailers

Each time you search a specific vendor’s or distributor’s catalogue (not a cross-catalogue search), Catalogue keeps track of the number of times you find and do not find the GTINs you are looking for.

The Item Search Ratio Report displays the actual number of hits (GTINs found) and misses (GTINs not found) for each vendor/distributor whose catalogue you have searched, as well as the hit and miss percentages.

Enabling the Report Option

The Item Search Ratio Report option must be enabled before data displays on the page. To enable the option, contact OpenText Cloud Support Services (CSS) at
1-800-334-2255.

After the report option is enabled for your account, data displays in the report, provided you have performed searches for GTINs from a specific vendor. Data does not display for a vendor if you have not searched their catalogue for GTINs.

Overview for Vendors

Each time your trading partners (retailers) search your specific catalogue (not a cross-catalogue search), Catalogue keeps track of the number of times they find and do not find the GTINs they are looking for.

The Item Search Ratio Report displays the actual number of hits (GTINs found) and misses (GTINs not found) for each trading partner that searched your catalogue, as well as the hit and miss percentages.

Enabling the Report Option

The Item Search Ratio Report option must be enabled before data displays on the page. To enable the option, contact OpenText Cloud Support Services (CSS) at
1-800-334-2255.

After the report option is enabled for your account, data displays in the report only if the trading partner also has the report option enabled and has performed searches for specific GTINs in your catalogue. Data does not display if a trading partner has not searched your catalogue for GTINs.

Accessing the Item Search Ratio Report

To access the Item Search Ratio Report

1	Click Administration > Item Search Ratio Report.

The Item Search Ratio Report page opens.

The report page may take several minutes to load; it is dependent on the number of trading partner accounts that were accessed.

In this example:

The trading partner GROCERY RETAILER accessed your catalogue and searched for GTIN data 11 times (3 hits, (GTINs found) + 8 misses (GTINs not found)).

The percentage of times the searches were successful is the hit percentage (Hit %) which is 27 (3/11).

The percentage of times the searches were unsuccessful is the miss percentage (Miss %) which is 73 (8/11).

The results of this report only apply to GTIN searches for a specific vendor (the vendor must be specified at the time of the GTIN search). The results do not include cross-catalogue searches.

2

You can use the “Copy Data to Table� feature to view this data in a table or save the data as a CSV text file on your computer. With either method, you can copy the data from the table and paste it into another application, such as an Excel spreadsheet. See “Copying Report Data to a Table� .

21.2 release. Online Help last updated March 6, 2021 OpenText Active Catalogue Browser Interface User Guide for Vendors PDF

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