Email Notifications for Compliance Checks

For EDI documents, you are notified by email when an item fails to meet the data requirements of a compliance check. You must have the Reject non-compliant data check box selected to receive emails. See “Enabling Compliance Checks� .

Catalogue sends you a summary email for each EDI document that contains errors. The email is sent to the primary contact email address for your account (Account > Account Details). Be sure that this email address is valid.

The email includes a hyperlink to the browser interface where you can troubleshoot the errors.

The email can be recognized by its subject line:

"OpenText Active Catalogue error report (control number: DocumentControlNumber)"

See the example below. The email includes the number of qXML functions (translated from EDI) that were rejected and a summary of the errors.

Example
Subject: OpenText Active Catalogue error report (control number: DocumentControlNumber)

 

One or more errors occurred while processing your input file. Please login to the OpenText Active Catalogue User Interface to review and manage these errors.

( https://catalogue.gxs.com)

 

Control number: DocumentControlNumber

Date: May 6, 2007

Time: 5:27:38 AM

Number of errors: 360

 

Error Count Description

-20505 23 Failed to get existing item attributes; error code=-20505

-20505 15 Item Number not found

-20511 3 Duplicate item number302

-90034 1 Item number already exists

-20510 318 Specified Selection Code or Product not found. It may have been deleted by another user.

 

You can use Error Processing in the browser interface to view and manage errors. For more information, see Section 14 "Online Correction of Errors," .

21.2 release. Online Help last updated March 6, 2021 OpenText Active Catalogue Browser Interface User Guide for Vendors PDF

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